Shipping & Returns

Order before 16:00 C.E.T. and we'll ship the same weekday.
We ship from Monday to Friday.
If you are not satisfied with your order you can return your order, within 14 days, and exchange the product or get your money back.

Shipping Costs

Shipping costs vary from € 3,95 in the Netherlands to € 8,95 for other E.U. countries.
The exact amount for shipping to your country is shown during the check-out procedure.
Circle of Trust does not ship to countries outside the E.U (European Union).

Shipping

In the Netherlands your order will usually be delivered within 2 working days. For other countries within E.U., this can take up to 14 days.
For orders outside of the Netherlands there is a maximum of € 499,95 per order.
A signature is required on the delivery of your order and can only be delivered to the shipping address.

Each item on the Circle Of Trust Webshop is sold by Premium Fashion Brands (Circle of Trust).
You can check your order status at any time by logging in and clicking on 'My account' and 'My orders'.

Customers from the Netherlands or Belgium get a tracking code which lets you track the delivery on the following website: www.postnl.nl

Returns

If for any reason you are not satisfied with your online purchase, you may return the unused items within 14 days from the delivery date.
Please ship the items in the original box or another package that prevents them from being damaged.
The items may not be worn or damaged and the original tags must still be attached to the product.
Please submit your returns to us by using the following email address, info@circleoftrust.nl.
Do not forget to complete the accompanying return form in the correct manner and include it with your package.

If your return is approved we will refund your order within 5 days after delivery.
For orders in the Netherlands it's possible to exchange your order for a different size.

Sale & Refunds

It's possible to return Sale items for a refund, however, it's not possible to exchange for a different item or size.

Returns in the Netherlands

Our Dutch customers can return their orders free of charge by using the free return address on the Dutch Return Form.
For customers outside the Netherlands returns are at own expense.

We only accept returns for items that have been purchased on the Circle of Trust Webshop, this means that we are not responsible for items that have been sent to us in error.

Legal Registration and VAT 

Circleoftrust.nl is registered as a trade under the company Premium Fashion Brands BV, which is located in Amstelveen at Schweitzerlaan 42, and registered with the Chamber of Commerce under no. 34239187. The VAT identification NL815222440B01